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Terms & Privacy Policy

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Effective Date: November 6, 2024

At D1 Living LLC ("we," "our," or "us"), your privacy is important to us. These Terms & Privacy Policy explains what personal information we collect, how we use it, and how we protect it. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect only the personal information necessary to provide you with our services:

A. Contact Information

When you make a purchase or request delivery services, we collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping/delivery address

This information is required to fulfill your orders and communicate with you regarding your purchase and delivery.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Process Your Order: To deliver products or services to the address you provide.

  • To Communicate with You: To confirm your order, provide delivery updates, and respond to customer service inquiries.

  • To Improve Our Services: To analyze and improve how we deliver our products and services.

3. Do We Share Your Information with Third Parties?

No, we do not share any customer information with third parties.

We are committed to protecting your privacy. Your personal information is never sold, rented, or shared with any external parties. We may only disclose your information if required by law or to comply with legal obligations.

  • Service Providers: We may use trusted third-party service providers (such as delivery companies) to help us fulfill orders. These service providers are required to use your information only for the specific purpose of delivering products and services on our behalf.

We do not share any opt-in information (such as email addresses collected for communication or marketing purposes) with any third parties unless you have explicitly given us consent.

4. Your Choices and Rights

You have the following rights concerning your personal information:

  • Opt-Out of Communications: You can unsubscribe from marketing emails or promotional communications at any time by clicking the "unsubscribe" link in any email we send you or by contacting us directly.

  • You can also Opt- Out or agree to receive text messages from D1 Living at the contact information given in the contact page & Message frequency varies and may include /TYPES OF MESSAGE CONTENT e.g, appointment reminders, service or order information, promotional messages, etc.)

  • Access and Update Your Information: You may request access to the personal information we hold about you and request that we update or correct any inaccuracies.

  • Delete Your Information: You may request the deletion of your personal information, although we may retain certain information as required for legal or business purposes.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Policy

We may update this Terms & Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy and post the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about these Terms & Privacy Policy or our practices, please contact us at:

D1 Living LLC
admin@d1living.com
+1 (844) 431-5486
 

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